Frequently Asked Questions

Discover how Benefit Sentinel prevents benefit fraud and ensures compliance with AI-powered, real-time LADMF verification. Explore our features to protect your roll!

Benefit Sentinel was developed to modernize benefit fraud prevention, addressing the inefficiencies of batch-based vetting tools. Consider the SSA's process: login, upload a text file with filter fields or enter them manually, and wait for results posted online after email notification. This method often fails to meet organizational needs.

Ask yourself:

  1. How large is your benefit roll?
  2. What is the speed of change in your roll (how often are recipients added, changed, or removed)?
  3. If a recipient fails to meet criteria, how long does it take to identify the failure?
  4. What is the monetary impact of the failure?
  5. What is the non-monetary impact of the failure?
  6. Once identified, how long does it take to address the failure?
  7. Do you use a batch-based process to identify failures?
  8. Do you use a real-time process to identify failures?
  9. Are there bottlenecks in your real-time process?

Benefit Sentinel replaces these outdated systems with:

  • 24x7 Autonomous Fraud Detection: Continuous monitoring to identify issues.
  • Real-time LADMF Verification: Instant checks against 120M+ decedent records.
  • Automated Workflows: Powered by xAI's Grok for efficiency and compliance.

This ensures compliance and saves resources for rolls of any size. Learn more about our mission.

Unlike outdated systems relying on batch file processes or manual queries, Benefit Sentinel uses modern technology for:

  • Server-to-Server Communication: Real-time LADMF verification.
  • Reduced Labor Cost: No need to manually process batch files.
  • Grok AI-Supported Workflows: Automated case handling.
  • PostGrid Integration: Seamless mailing.
  • Scalability: Supports rolls from 100 to 15M+.

Estimate your savings.

Benefit Sentinel’s components deliver 24x7 fraud prevention:

  • LADMF Database: 120M+ decedent records for real-time verification.
  • Data Agents: Load benefit data, Pull/Push decedent data into cases.
  • Fraud Detection: Identify deceased, too old/young, Double-Dip, or non-citizen beneficiaries.
  • Case Management: Assign case workers, flag stalled cases.
  • Grok AI Correspondence: Draft professional letters.
  • Mail Integration: Automate mailing via PostGrid.
  • Weekly Reporting: Real-time Push Statistics on cases and decedents.

Estimate your savings.

Benefit Sentinel detects:

  • Decedent: Matches against LADMF by SSN or name/DOB.
  • Age Outlier: Beneficiaries determined too old or young based on user-defined thresholds.
  • Citizenship Outlier: Benefits requiring citizenship, if data is provided.
  • Double-Dip Outlier: Beneficiaries with multiple active benefits of the same type.

Benefit Sentinel’s Pull agent runs 24/7, autonomously vetting new or updated beneficiary records against our database within minutes, following user-defined rules. It creates and assigns cases to case workers for immediate workflow processing. In contrast, the SSA’s Pull agent requires manual file submission and labor-intensive analysis, limited to decedent vetting. Benefit Sentinel’s per-beneficiary pricing provides for millions of virtual, real-time, queries per year as compared with SSA’s query-based fees and batch-processing approach.

Benefit Sentinel’s Push agent runs weekly or when new LADMF data is added, automatically creating Decedent and Double-Dip cases, assigning them to case workers, and entering the workflow. It also closes stalled cases and reports on delays based on user rules. The SSA does not offer a Push agent, making Benefit Sentinel unique. Estimate your savings.

Benefit Sentinel is customizable with:

  • LADMF Matching: By SSN or name/DOB.
  • Team Staffing: For Case Workers, Correspondence, Appeals, and Due Process.
  • Case Triggers and Management: User-defined thresholds for age, citizenship, double-dip, stalled cases, and auto-archiving.
  • Case Priority: Set Revoke, Investigate, or Hold.
  • Correspondence: Tailored templates with Grok AI automation.

Speed of identification. Benefit Sentinel’s real-time monitoring provides you with notification of issues within minutes. This includes issues identified in your benefit roll, changes to the LADMF, or changes to the global benefit roll. It may take days or weeks to receive notification from a batch system.Estimate your savings.

Matches return SSN, date of birth, date of death, verification method, name, and additional data like obituary or burial information when available. Try a sample query.

Cases are created during:

  • LADMF Push: New SSA decedent data.
  • LADMF Pull: New benefits added.
  • Double-Dip, Age-Related, Not a Citizen: New benefits.

See details on case types above.

Cases are assigned a priority (Revoke, Investigate - High Priority, Investigate, Hold) and a Case Worker based on your rules. See the case handling workflow below.

The workflow is Creation → Investigation → Determination → Correspondence → Close, with optional Appeals and Due Process. Correspondence is automated via Grok AI and PostGrid.

Grok, powered by xAI, automates:

  • Case Reviews: Streamlined analysis.
  • Professional Letters: Automated drafting.
  • Action Recommendations: Ensuring compliance and efficiency.

Benefit Sentinel has processed:

  • LADMF Records: 120M+.
  • Beneficiary Records: 130M+.
  • Benefit Records: 149M+.
  • Cases: 430K+.

View DOGE statistics.

Benefit Sentinel maximizes value through:

  • Financial Recovery: Targets improper payments.
  • Staff Time Savings: No need to manually process files. Case triage rules focuses staff time on high-risk cases. Reduced time to prepare and send correspondence.
  • Improved Reputation and Public Confidence: Demonstrates the benefits of following Best Practices.

Estimate your savings.

Benefit Sentinel uses the PostGrid API to send approved correspondence for processing. PostGrid schedules and sends letters, including Certified Mail options, and notifies Benefit Sentinel of mailing status. Users are charged monthly ($1.80 per piece, 50 free pieces/month during trial) based on the number and type of letters sent.

Benefit Sentinel’s 60-day free trial requires simple registration:

  • Join Waitlist Now: Provide your email and optional organization via our waitlist form to receive launch updates.
  • Complete Registration at Launch: Finalize setup to start the trial, with a personalized pricing quote based on your roll size (100 to 15M+).
  • Flexible Cancellation: Cancel monthly subscriptions anytime with 30 days’ notice, at no cost.

Join the waitlist.

Benefit Sentinel’s subscription pricing is based on beneficiary cohorts, not query volume, unlike SSA’s query-based fees that only supported batch-based, Pull queries. Detailed pricing is available on our 60-Day Free Trial page. Start your trial to explore personalized options.

Benefit Sentinel does not currently offer an API. We plan to introduce API functionality by the end of 2025, enabling your applications to query LADMF data directly by SSN. Check for API updates.

Setup takes hours with Plug-n-Play technology, enabling immediate fraud prevention.

Yes, 24/6 technical support is available via email (info@benefitsentinel.com) or phone ((703) 867-4907).

We plan to launch in Q3 2025. Join the waitlist.

Join Waitlist

Contact us at info@benefitsentinel.com or (703) 867-4907 for further assistance.

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