Frequently Asked Questions

Unlike outdated systems relying on batch file processes or manual queries, Benefit Sentinel uses modern technology for:

• Server-to-Server Communication: Real-time LADMF verification.
• Grok AI-Supported Workflows: Automated case handling.
• PostGrid/Lob Integration: Seamless mailing.
• Scalability: Supports rolls from 100 to 300M+.

Benefit Sentinel’s components deliver 24/7 fraud prevention:

• LADMF Database: 115M+ decedent records for real-time verification.
• Data Agents: Load benefit data, Pull/Push decedent data into cases.
• Fraud Detection: Identify deceased, too old/young, Double-Dip, or non-citizen beneficiaries.
• Case Management: Assign case workers, flag stalled cases.
• Grok AI Correspondence: Draft professional letters.
• Mail Integration: Automate mailing via PostGrid/Lob.
• Weekly Reporting: Real-time Push Statistics on cases and decedents.

Benefit Sentinel is customizable with:

• LADMF Matching: By SSN or name/DOB.
• Team Staffing: For Case Workers, Correspondence, Appeals, and Due Process.
• Case Triggers: User-defined thresholds for Age, Citizenship, and Double-Dip cases.
• Case Management: Define thresholds for stalled cases and auto-archiving.
• Case Priority: Set Revoke, Investigate, Hold.
• Correspondence: Tailored templates with Grok AI automation.

Benefit Sentinel detects:

• LADMF Matches: By SSN or name/DOB.
• Double-Dip: Multiple benefits.
• Age-Related: User-defined thresholds.
• Not a Citizen: Requires citizenship data.

Benefit Sentinel’s real-time monitoring eliminates SSA batch query delays, saving $4,800–$18M/year for 4,800–15M rolls (1% fraud rate, $100/month benefit) and ensuring compliance with federal/state regulations. Unlike SSA’s query-based fees ($8,508–$25,524 for 250,000–2M queries), our per-beneficiary pricing delivers instant Pull queries and weekly Push updates for unmatched efficiency.

Matches return SSN, date of birth, date of death, verification method, name, and additional data like obituary or burial information when available.

Cases are created during:

• LADMF Push: New SSA decedent data.
• LADMF Pull: New benefits added.
• Double-Dip, Age-Related, Not a Citizen: New benefits.

Cases are assigned a priority (Revoke, Investigate - High Priority, Investigate, Hold) and a Case Worker based on your rules.

The workflow is Creation → Investigation → Determination → Correspondence → Close, with optional Appeals and Due Process. Correspondence is automated via PostGrid or Lob.

Grok, created by xAI, automates:

• Case Reviews: Streamlined analysis.
• Professional Letters: Automated drafting.
• Action Recommendations: Ensuring compliance and efficiency.

Benefit Sentinel has processed:

• LADMF Records: 120M+.
• Beneficiary Records: 130M+.
• Benefit Records: 149M+.
• Cases: 430K+, including 10M of SSA’s 20M new decedent records.

Benefit Sentinel maximizes value through:

• Financial Recovery: Targets improper payments (e.g., $72B in SSA overpayments, 2015–2022). For a 1M-beneficiary roll, expect $1M in recovery at a 1% fraud rate ($100/case).
• Staff Time Savings: Automates SSA batch processing support, saving 20–50 hours ($1,000–$5,000) per 100,000 records, scaling to $150,000–$750,000 for 15M rolls.

Benefit Sentinel’s 60-day free trial requires simple registration:

• Join Waitlist Now: Provide your email and optional organization via our waitlist form to receive launch updates.
• Complete Registration at Launch: Finalize setup to start the trial, with a personalized pricing quote based on your roll size (100 to 300M+).
• Flexible Cancellation: Cancel monthly subscriptions anytime with 30 days’ notice, at no cost.

Benefit Sentinel’s subscription pricing is based on the number of beneficiaries, not query volume, unlike SSA’s query-based fees ($8,508–$25,524 for 250,000–2M queries). Our four-tier structure ensures affordability for rolls from 100 to 15M+:

• Micro (100–4,999 beneficiaries): $0.15 per beneficiary/month (monthly), $0.12 (annual, 20% discount), $0.105 (3-year or 5-year, 30% discount). E.g., $8,640/year for 4,800 vs. SSA’s $8,508.
• Small (5,000–14,999 beneficiaries): $0.10 per beneficiary/month (monthly), $0.08 (annual), $0.07 (3-year or 5-year). E.g., $12,000/year for 10,000 vs. SSA’s $17,016.
• Medium (15,000–49,999 beneficiaries): $0.06 per beneficiary/month (monthly), $0.048 (annual), $0.042 (3-year or 5-year). E.g., $21,600/year for 30,000 vs. SSA’s $25,524.
• Large (50,000–15M+ beneficiaries): $0.003 per beneficiary/month (monthly), $0.0024 (annual), $0.0021 (3-year or 5-year), capped at $100,000/year (monthly), $80,000/year (annual), $70,000/year (3-year or 5-year). E.g., $36,000/year for 1M, $100,000/year for 15M vs. SSA’s $25,524+.

Premium plans include PostGrid/Lob mail integration ($1.80 per piece, 50 free pieces/month during trial). All plans include a 60-day free trial, saving $4,800–$18M/year in fraud for 4,800–15M rolls.

Benefit Sentinel does not currently offer an API. We plan to introduce API functionality by the end of 2025, enabling your applications to query LADMF data directly. The API will handle queries by SSN.

Setup takes hours with Plug-n-Play technology, enabling immediate fraud prevention.

Yes, 24/6 technical support is available via email or phone.

We will launch later this summer.